Pick-Up, Delivery, Shipping
Pick-up/Delivery
We always prefer to provide you with your new puppy in person. It is an easier transition and less stressful for your puppy, and we love to see your happiness when meeting your puppy for the first time!
You can pick up your new puppy in Pleasant Hill, Iowa or we can deliver your new puppy at no additional cost for the first 50 miles. We often meet families in Adair, IA, Story City, IA, Brooklyn, IA, and Van Wert, IA for no additional delivery charges. If you are more than 50 miles from Pleasant Hill, Iowa, the remaining mileage is $1 per mile roundtrip.
Below is a list of common meeting locations and delivery fees for those locations. We can arrange meeting at a public location or deliver you new puppy right to your door. We are happy to work with you to find the best location to meet!
$200
Council Bluffs, IA
Omaha, NE
Davenport, IA/Moline, IL
$275
Peoria, IL
Kansas City, MO
Topeka, KS
Lincoln, NE
Minneapolis southern - Apple Valley, Eagan, Bloomington, Eden Prairie
$325
Chicago western - Aurora, Joliet, Naperville, Western Springs
Rockford, IL
Madison, WI
Sioux Falls, SD
Sioux City, IA
$450
Chicago North Shore suburbs
St. Louis meeting locations – Wentzville, O’Fallon, Chesterfield
Minneapolis western – Minnetonka, Wayzata, Orono, Deephaven
Northwest Arkansas
Tulsa, OK
Fly In
Yes, you can fly to pick up your puppy. We can meet you at the Des Moines International Airport for no charge. If you are planning on flying pick up your puppy, you must contact us first to make sure I'm able to meet that day and ensure we have our vet include the required paperwork for the airline. Then, you'll need to call the airline yourself to make a reservation for your puppy to fly with you in the cabin. You'll need to purchase a soft sided pet carrier for your puppy that's within the dimensions your airline allows. I meet families downstairs at the Des Moines airport near the food court/shopping area. Depending on your location, this is generally the least expensive route if you are coming from a lengthy distance. In addition to your airline ticket, the airline will generally charge a $125-$150 pet fee. Otherwise, the it's flying as normal!
Shipping/Transport
Yes, we can ship your puppy to you by air or ground transport.
We can transport your puppy personally directly to your door. We prefer this route when possible because there is no doubt that your puppy is in good hands while traveling.
We have also worked with pet transport companies that will pick up your puppy in Iowa and transport to any location in the continental US. We are happy to work with them and get you the cost for your specific destination. They ensure your new puppy is safe on the trip, deliver the puppy to your home, and provide updates and GPS so that we can monitor where your puppy is during their journey to your home. The pet transports we have worked with make frequent stops along the way, switching drivers, and provide care for your puppy along their destination. I will not send your new puppy with a driver/transport service that is not highly rated, reliable, or even unorganized. Final payment for your puppy along with their shipping cost is required PRIOR to making their transport arrangements.
- We can personally fly your puppy home as well! Your puppy will be in a pet carrier and with us in the airplane for the entire trip. You can meet us at your local airport or we can deliver your puppy after we land. This is a great option if you are on the east or west coast.
As of mid-2025 we are able to fly puppies for the approximate costs below:
Miami $500-$850
LAX $750-$1200
Phoenix $600-$850
Honolulu $900-$1200
New York $700-$1200
- A flight nanny is another option we have available. We generally have our own flight nanny available so we are not impacted by staffing shortages at other flight nanny organizations or airlines. The rate for your puppy to fly with a flight nanny is dependent upon your location/airline ticket cost and flight nanny fees. It’s commonly $1000-$1500 to send your puppy home with a flight nanny, but we are happy to provide you a specific quote.
- We do not ship via cargo in any of the major airlines.